Privacy Policy
Introduction
At Nova Express we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it and how we keep it safe.
Information we collect
- Account details: name, email, phone number and password (stored encrypted).
- Order details: shipping and billing address and the products you order.
- Usage information: technical data such as browser type, pages visited, and cookies.
How we use your information
- To process, deliver and communicate about your orders.
- To manage your account and provide customer support.
- To improve our website and shopping experience.
- To send offers and news only if you subscribe to our newsletter — you can unsubscribe at any time.
Sharing information
We do not sell your personal data. We only share what is necessary with shipping companies and payment providers to complete your order, and where required by law.
Data protection
Our website uses an encrypted (HTTPS) connection, passwords are stored encrypted, and we take reasonable measures to protect your data from unauthorized access.
Cookies
We use cookies to keep your cart, remember your language and currency, and improve site performance. You can control cookies in your browser settings.
Your rights
You can view and edit your details in your account, request deletion of your account from account settings, or contact us with any question.
Contact us
For any question about this policy, reach us through our Contact page.