First, about the system
1. The product part from our store supports the delivery of a single piece. If it is not possible to send a single piece delivery, you must place an order according to the initial amount.
2. Due to the large number of products, some product inventory cannot be updated in a timely manner, please contact customer service.
Secondly, regarding the delivery
1. The delivery company is by default connected to Shentong, Zhongtong, Yuusu, Aneng, and One Meter.
2. If you need to go through logistics, you can contact customer service to assign a logistics company to deliver the goods. In general, the transportation fee is paid upon delivery.
Thirdly, regarding the receipt
1. For bulk orders, product damage or color box throwing may occur during the transportation of goods. If the cause is the logistics company specified by the customer, we are not responsible. If the cause is the express delivery we shipped, you can contact customer service to resolve the issue.
2. When the buyer receives the goods, please check the goods in front of the logistics staff. If it turns out that the outer box is deformed or seriously damaged, the sealing tape is broken or defective, the sealing tape is incomplete, and there are clear signs of unloading and opening, please unpack and count personally. If any discrepancies are found, they should be negotiated with the logistics company in person to resolve compensation. We will actively cooperate. Otherwise, the goods will be considered accepted without objection after signing for delivery.
3. After signing it, according to Ali's latest regulations, the risks have been transferred to the buyer, and our company is no longer responsible for compensation. Please understand.
Fourthly, regarding after-sales.
1. All returned and exchanged goods must be fully packaged with their accessories, and no visible signs of damage are allowed; otherwise, they will not be returned or exchanged. All returned and exchanged goods must be returned in a timely manner as much as possible. If the product has been removed from the shelves and is no longer for sale, it will not be returned or exchanged.
2. Except for product quality issues and other personal reasons (such as feeling the price is high, lack of desire for it, incompatibility with imagination, etc.), it will not be returned or exchanged.
